In this privacy statement you will find information about the way in which ArenAPoort processes and uses your (personal) details, which you have provided to us. Below you will find which party is responsible for these details in line with the General Data Protection Regulation (‘GDPR’). In this statement you will find all the information regarding which personal details are collected of your organization or the end users of the service(s) provided by ArenAPoort in name of your organization, resulting from assignments and agreements between your organization and ArenAPoort as service provider. Additionally, we will inform you for which purpose those personal details are collected.
Next to that you will read for how long we save your (personal) details, which rights you have in this relation and how you can exercise your rights. You will as well read how we deal with personal details which are not directly related to your organization, but to the end users of your website and web applications. You are responsible for the processing of the last-mentioned category of personal details. You can use this information in your own communication regarding the GDPR, to inform your contacts.
Who is responsible?
In line with the GDPR the responsibility lays with the party who determines the goal of processing the personal details. ArenAPoort is responsible for those details which we collect of your organization and contacts. You are responsible for the personal details of end users which were collected in your name on the website and in the web application. In this case ArenAPoort is the processor of this data.
For the processing of personal details of your end users ArenAPoort makes use of third parties, who process these details for the purpose of the service provided to you. ArenAPoort has a process agreement with these third parties through which is being guaranteed that all requirements of the GDPR are fulfilled.
Which personal details are being processed?
For the purpose of the execution of your assignment, you will provide a variety of personal details to ArenAPoort. Depending on the service you wish to use, the following (personal) details can be processed:
For which purposes are (your) personal details being processed?
ArenAPoort processes personal details of you and your organization for the following purposes:
For which purposes are personal details of end users of your online platform processed?
ArenAPoort processes personal details of your end users of the platforms for which you have a service agreement with ArenAPoort and on which you are responsible for processing these personal details for the following purposes:
For how long are the details stored?
The details will be saved as long as is deemed strictly necessary to fulfill the service(s) as agreed upon with the party responsible for processing the details. After ending the agreement all details will be destroyed. As soon as an end user, the client or another entitled party requests the deletion of the personal details, this will happen as soon as possible but latest within the period required in the GDPR.
As online service provider ArenAPoort uses different security measurements to protect the details provided by you and the details originating from the service agreement. No personal details will be transferred to countries outside the European Union. ArenAPoort does not store your details longer than necessary to fulfill the purpose for which they were collected and processed. This differs in those case for which we are legally required to store your details for a longer period. If we no longer need your details, we will safely destroy them or save them anonymized.
ArenAPoort itself does not collect details through the placement of cookies on your own website. You will need to take care of an appropriate cookie notification on your website. ArenAPoort will supply you with an example cookie notification and after your agreement ArenAPoort will place this cookie notification or your website.
On your request ArenAPoort will supply you with an overview of your personal details which we have collected and processed of you. On your request ArenAPoort will change those details or will remove them from our files. If you no longer want to receive personalized messages or no longer want to be updated about meetings, new products etc., you can always unsubscribe from these messages, after which we will no longer send you these messages. The concerning message mentions how to unsubscribe. Logically, messages which are required for the service provided by ArenAPoort (for example a message in which we alert you to adjust or change certain things) cannot be stopped.
If technological development or changes in laws and regulations make it necessary, ArenAPoort is allowed to change this privacy statement. The most recent version of this privacy statement can then be found on the website of ArenAPoort.
If you have questions based on the above, want to get insight into your details or want your details to be changed or deleted, do not hesitate to contact your contact at ArenAPoort.